Testimonials

Dear Sirs. The aim of this letter is to recognize and express appreciation for the services provided by Starline Cabinets during the finishing phase of our new home completed in 2011. The manufacturing and installation of our kitchen and bathroom cabinetry were completed in a superior fashion and clearly justified our decision to choose Starline over four other providers in the Chilliwack region. Specific recognition is warranted for two employees of Starline. Much of our detailed discussion over cabinet and hardware selection was conducted with Dana Frey. We found her to be a very diligent, attentive, and engaging person who listened carefully to the client´s requests and spared no effort to ensure the total package was going to meet expectations. During installation, she was always available to discuss any necessary adjustments and was quick to provide helpful advice. There is no question that Dana’s approach and sense of professionalism were instrumental in our decision to award Starline with our cabinetry contract. The second Starline employee we wish to recognize is the service manager Eric Pelz. We had several dealings with this individual during the follow-up phase of cabinet installation. We found him to be a highly likable, polite, and experienced tradesman who reacted quickly and efficiently to all our concerns. We trusted his judgment and had full confidence in his ability to affect alterations. Like Dana, he enhanced Starline’s reputation for customer service. In summary, our dealing with Starline Cabinets proved to be very positive in no small part due to the services of Dana Frey and Eric Pelz. There is no question that, if asked, we will provide a strong endorsement of Starline to any future prospective clients.

We recently had some work done in our kitchen and we just want to let you know that we have been more than impressed with the service we have experienced. We first dealt with Ashley Jansen. She was most helpful, giving good suggestions, and even though our job was not a big one she nonetheless made sure that we had all the right information on a timely basis. We were thrilled with the results! After a few weeks, we had a problem with the countertop. I called your shop and very shortly Eric came out to look at the problem. Without any hassle, you stood behind your work and replaced the countertops. To this day, we often hear of service nightmares, but your company handled the situation in a professional and timely manner. What a treat! The installers were also very professional and left virtually no mess when they finished the work. We just wanted you to know what a great team you have and how much we appreciate the excellent service! We will not hesitate to recommend you to anyone considering a kitchen renovation. Many thanks for a job well done!